{"id":779,"date":"2026-07-25T12:30:46","date_gmt":"2026-07-25T11:30:46","guid":{"rendered":"https:\/\/nikasoftware.com\/?page_id=779"},"modified":"2026-07-25T13:04:56","modified_gmt":"2026-07-25T12:04:56","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/nikasoftware.com\/index.php\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"> Thank you for choosing Nika Software. Please read our refund policy carefully before making a purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u200b<strong>1. Digital Goods:<\/strong> Since our products are digital software (Excel add-ins and scripts) that are instantly downloadable after purchase, they are generally non-refundable once downloaded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Defective Software:<\/strong> If you encounter a critical technical bug or if the software fails to function as described, please contact our support team within 7 days of purchase. We will first attempt to fix the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Refund Processing:<\/strong> If our technical team is unable to resolve the issue within a reasonable timeframe, a full refund will be initiated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Cancellations:<\/strong> Orders for downloadable software cannot be cancelled once the payment is successful and the download link has been generated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Contact:<\/strong> For refund requests, please email us at support@nikasoftware.com with your order details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for choosing Nika Software. Please read our refund policy carefully before making a purchase. \u200b1. Digital Goods: Since our products are digital software (Excel add-ins and scripts) that are instantly downloadable after purchase, they are generally non-refundable once downloaded. 2. Defective Software: If you encounter a critical technical bug or if the software [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-779","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages\/779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/comments?post=779"}],"version-history":[{"count":1,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages\/779\/revisions"}],"predecessor-version":[{"id":780,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages\/779\/revisions\/780"}],"wp:attachment":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/media?parent=779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}