{"id":779,"date":"2026-07-25T12:30:46","date_gmt":"2026-07-25T11:30:46","guid":{"rendered":"https:\/\/nikasoftware.com\/?page_id=779"},"modified":"2026-07-26T16:53:07","modified_gmt":"2026-07-26T15:53:07","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/nikasoftware.com\/index.php\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you for choosing Nika Software. All our software products are sold as a <strong>Lifetime License<\/strong> (a one-time payment with no recurring subscription fees). Please read our refund policy carefully before making a purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Lifetime License &amp; 7-Day Free Trial<\/strong> We strongly believe in the quality of our software. To ensure our customers are fully satisfied, we offer a <strong>7-Day Free Trial<\/strong> for our products. We highly recommend that you download and thoroughly test the software during this period. Since our products are digital software (Excel add-ins and scripts) that are instantly downloadable, they are non-refundable once a Lifetime License Key is purchased and generated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Cancellations<\/strong> Orders for downloadable software cannot be cancelled once the payment is successful and the License Key has been delivered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Defective Software (Within 7 Days of Purchase)<\/strong> We stand by our code. If you encounter a critical technical bug or if the software fails to function as described, please contact our support team <strong>within 7 days of the purchase date<\/strong>. We will first attempt to fix the issue. If our technical team is unable to resolve the critical issue within a reasonable timeframe, a full refund will be initiated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Strict 7-Day Refund Window (No Refunds After 7 Days)<\/strong> Because we offer a risk-free 7-day trial before purchase, our refund window is strictly limited to 7 days after the payment date. <strong>Refund requests made after 7 days (e.g., months or years later) will be strictly rejected.<\/strong> If Windows, MS Office, or your system receives an update in the future that causes a bug months or a year down the line, you are not legally entitled to a refund. However, you can report such bugs to our technical team, and we will do our best to provide a fix or patch in future software updates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Contact Us<\/strong> For technical support or legitimate refund requests (within the 7-day window), please email us at <strong>support@nikasoftware.com<\/strong> along with your Order ID and payment details.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for choosing Nika Software. All our software products are sold as a Lifetime License (a one-time payment with no recurring subscription fees). Please read our refund policy carefully before making a purchase. 1. Lifetime License &amp; 7-Day Free Trial We strongly believe in the quality of our software. To ensure our customers are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-779","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages\/779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/comments?post=779"}],"version-history":[{"count":2,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages\/779\/revisions"}],"predecessor-version":[{"id":800,"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/pages\/779\/revisions\/800"}],"wp:attachment":[{"href":"https:\/\/nikasoftware.com\/index.php\/wp-json\/wp\/v2\/media?parent=779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}